Privacy Policy

Last updated: March 04, 2026

1. Information We Collect

At rokopage.com, we collect several types of information to provide and improve our services to Businesses and their customers.

A. Business and Profile Information

We collect detailed information about your business, including its Name, Address, City, State, Pincode, and GSTIN. We also store your Business Logo and General Description to build your public profile.

B. Contact and Verification Data

We collect your Email Address, Phone Number, and WhatsApp Contact details. This data is essential for account security and the verification of your identity through OTP-based services (Email and WhatsApp).

C. Catalog and Product Data

We store the Categories, Subcategories, and Products your business offers. Additionally, we may store information about your Product Attributes (Material, Size, Color, etc.) and Images as provided by you.

D. Financial and Transaction Data

For subscription purposes, we process Transaction IDs and Payment Status via third-party processors. We do not store your full card numbers or banking passwords. We maintain records of Subscription Plans and GST Invoices.

2. How We Use Your Information

We use the collected information for the following specific purposes:

  • Service Delivery: To host your personalized Subdomain and provide tools to manage your business online.
  • Verification: To send OTPs via WhatsApp and Email to verify account changes or registrations.
  • Lead Management: To facilitate Customer Inquiries; messages sent by prospective customers through your profile are shared directly with you.
  • Statutory Compliance: To generate GST Invoices and maintain records as required by Indian tax authorities.
  • Platform Quality: To display your product catalog and business information on your profile.

3. Data Retention and GST Filing

We retain your personal and business data for as long as your account is active. However, please note:

Mandatory Retention: Under Indian law, certain data related to financial transactions, GST Invoices, and GSTIN details must be retained for a minimum period (typically 7-8 years) for GST filing and audit purposes. This information will remain on our servers even if you delete your account, as it is required for our statutory compliance.

4. Data Security

We implement secure protocols and encryption to protect your data from unauthorized access. Your account verification through WhatsApp adds an extra layer of security to your profile management.

5. Sharing of Information

We do not share your personal information with third parties except as described in this policy or with your consent, such as with payment processors to facilitate transactions.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us.